FAQ



Business Services [ open all ]


Child Care (Parents) [ open all ]

  • Workforce Solutions Rural Capital Area benefits families, providers and local communities by assisting parents with tuition assistance who are striving to become self-sufficient and by providing child care technical assistance and training to child care providers through Workforce Solutions, the Texas Workforce Commission's (TWC) Child Care Services (CCS) program in our nine-county area.
  • Each adult in the household must be working and/or in school/training or a combination of these an average of 30 hours each week over a four-week period for each of the 3 months requested.
     
    If participating in educational activities, must make successful progress towards completion of the degree, license, or certification each semester, which is defined as a cumulative 2.0 grade point average (GPA) for all classes taken. GPA is calculated based on all classes taken during the previous eligibility period for redetermination. If the educational institution does not use a GPA grading system, then the student must be passing as defined by the grading system used by the educational institution. Successful progress towards completion of educational activities is only assessed at redetermination.

    Families meeting the definition of experiencing homelessness have up to 3 months to provide documentation verifying age and citizenship of child(ren) needing care.

    Household must be within income guidelines. Gross earnings reported will be matched to the wage earnings submitted by employers to the UI Wage Earning System at the Texas Workforce Commission (TWC). Information provided may be matched with other state and federal agencies.

    Household members must reside within the Rural Capital counties: Bastrop, Blanco, Burnet, Caldwell, Fayette, Hays, Lee, Llano or Williamson.

    Each self-employed adult must provide 3 consecutive months of revenue and expense documentation.
  • The gross (before taxes) earned income is used in the determination of income, as well as all other sources of income with few exceptions. Families must meet income guidelines based on gross household income (before taxes) and family size. Types of other household include, but are not limited to: rental income for a house, homestead, store, or other property; income from boarders/lodgers; income from estate and trust funds, or royalties; pensions, annuities, life insurance, and retirement income, Social Security Disability Income (SSDI), workers’ compensation income, alimony, court settlements, or judgements. Child support, and other types of income, is not included in the gross income calculation, however all income must be reported.  WSRCA staff will deduct income that does not apply.
  • In most cases, yes. Parents are assessed a portion of the cost of the child care based upon the households total gross (before taxes) monthly income and the number of children receiving care. We call this the parent share of cost.  The parent share of the child care must be paid-in full- to the child care provider on the 1st business day of each month.  Failure for non-payment of the parent cost of care may result in recoupment of funds and discontinuing services at redetermination-until the recoupment is paid in full.
  • Yes, parents choose the child care provider. However, the provider must either have a current contract with CCS or be willing to sign a contract with CCS in order to qualify. Parents receive a list of child care providers who have a current contract with CCS.  Parents are also given a checklist and tip sheets about quality child care. Parents are encouraged to visit the child care facilities before making this very important decision. 
  • Yes, we maintain a waitlist for services.  A pre-screen form for services must be submitted.

    Pre-screen forms are processed in the date order received. We provide child care services to eligible families based on priority groups and availability of funds.

    • 1st Group: Choices, TANF, SNAP E&T and Transitional Child Care.
    • 2nd Group: Children of a Qualified Veteran or Spouse, Foster Youth, Homeless, Military Deployed, Teen Parents, and Children with Disabilities.
    • 3rd Group: Siblings of children currently in care and WIOA.
    • 4th Group: Counties depending on rank from highest to lowest difference between county poverty share and expenditures.
    • 5th Group: All other income eligible families.
     
    After your pre-screen form is processed, a letter is mailed to you regarding your form. Please allow up to three weeks to receive the letter.
     
    We mail letters, forms and other paperwork to the mailing address listed on your pre-screen form. If your address or phone number changes, call us immediately to update your information: 512-260-1937, ext. 4019 or toll free 1-877-223-0404, ext. 4019. If we are unable to contact you, your child will be removed from the waitlist.  Should you need services in the future, you must start over and complete another pre-screen form.

Child Care (Providers) [ open all ]

  • Workforce Solutions CCS assists qualified low to moderate income families with the tuition cost of child care.  CCS also provides technical assistance in early child care education and trainings to child care providers who have entered into a contract with CCS to provide care.
  • Providers are paid every two weeks for the items imported from The Child Care Automated Attendance and will be for services provided two and three weeks prior to the import date.
  • Payments to providers are only made via electronic funds transfer (EFT) and are paid based on authorized enrollment.
  • Workforce Solutions Rural Capital Area CCS provides trainings on a range of early child care and education subjects.  Providers are email information on upcoming trainings and how to register.  Spaces are limited.  Texas Rising Star Providers are given priory in registering.
  • Workforce Solutions Rural Capital Area CCS is available to assist participating child care providers with observation of classroom arrangement, transition times, interactions with children and teachers, etc. in order to offer suggestions on modifications that allow the child(ren) to have a more positive experience in the child care setting.
  • The Texas Rising Star Provider program offers providers the opportunity to participate in a voluntary plan to improve the quality of child care by meeting program criteria that exceed the Minimum Standards for Child Care Licensing.  Texas Rising Star providers receive a higher reimbursement rate and additional paid close days.
  • Child care providers must be licensed or registered with the Texas Department of Family and Protective Services and be in good standing with the department. Providers must be off initial and have a full permit.  Qualified child care relative providers must be listed with the Texas Department of Family and Protective Services if care is to be provided in the relative’s home.  Qualified child care relative providers must not be listed on the Texas Sex Offender Registry.

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